F.A.Q
Accepted Payment Methods
Visa, Master Card, American Express
Returns and Exchanges
Please contact Dr911 Porsche Parts LTD. at [email protected] to receive a return merchandise authorization. All returns must have a Return Merchandise Authorization for qualifying to Returns or Exchanges. All returns and exchanges are subject to a 25% restocking fee. No return will be accepted after 14 days from the date of shipment. Return shipping charges must be prepaid.
ABSOLUTELY NO RETURNS ON THE FOLLOWING:
• Damaged or modified parts, previously installed or altered parts
• Special priced or clearance items
Returned merchandise must be labeled with the part number in the original packaging and be in perfect resalable and non-used condition within 14 days from the date of shipment. Parts returned due to customer error will be subject to a restocking fee. Custom and Special Order items are not returnable.
Qualifying returns may be sent to:
ATTN: RETURNS
Dr911 Porsche Parts
SUITE 166
305-4625 VARSITY DR N.W.
CALGARY ALBERTA
T3A 0Z9
825-910-1684 (Admin only not sales)
Listings
Everything listed on our website is available, and all specifications and descriptions are current,please read items description as we sell both Genuine Porsche parts and aftermarket. as of the time of uploading. Product listings, pricing, specifications, and availability are subject to change at the sole discretion of Dr911 Parts Dealer without notice
Special Orders/Clearance Items
These items are subject to minimum quantities and/or special handling charges. Special order/clearance items are sold on a non-cancelable, non-exchangeable, non-returnable, non-refundable basis.
Custom Orders
Custom order items may be subject to additional charges pursuant to each individual order and have special handling charges. Custom order items are sold on a non-cancelable, non-exchangeable, non-refundable, non-returnable basis.
Prices
All prices are subject to change without notice.
Copyrights
Picture images, graphics, photographs, layouts and data structures are copyrighted. Any unauthorized use of these materials violates copyright, trademark and privacy laws.
Responsibilities, Release, Hold Harmless
Dr911 Porsche Parts shall not be responsible for any legal issues regarding the modification of street legal vehicles, racing vehicles and all other vehicles. Customer understands and agrees that all items are strictly for racing vehicles not intended to be driven on public streets. The above Terms and Conditions apply also to foreign countries.
Customer hereby releases and holds Dr911 Porsche Parts harmless from any and all claims, injuries or causes of action by or on behalf of customer or of any third party caused, in whole or in part, by the intentional acts or negligence of customer or of any third party, or in any way related to any failure of customer or customer’s vehicle to comply with any law, ordinance, rule, or regulation